Right of Rescission

Cancellation

If you are a European consumer, under the EU Directive 97/7/EC on consumer protection in the context of distance sales contracts (the “Directive”) as implemented in your country, you have the right to cancel your contract with us within 14 working days on the date which you ordered the products.

If you want to cancel your order after receiving your product, Please contact us within 14 days.

Please read the return policy.


Return Policy

Returns will only be accepted with valid reason approved by You & Tea Living Ltd.

We may, at our discretion, refund or exchange if you change your mind, however, the original items must be returned unopened with the original packaging intact in a saleable condition.

The tea is regulated as the agricultural products which can not be resold or reproduced, therefore, it is not possible to return organic produce such as tea.

If there is any dissatisfaction of product quality, please contact us and return the opened product for our examination.

We will assume all shipping costs for the return of products that are faulty or damaged in transit. In all other cases, the customer will pay the return postage fees.

The returns must be made by your local post office, and we strongly recommend that you obtain proof of mailing or receipt and send it to us.


Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.